Late-If you are 7 or more minutes late, your appointment will be considered a walk in and your technician will move on. (Please call ahead if you know you are running late).
No Show- Anything past 10 mins is considered a no show. Your card will be charged 50% of what you booked for on Booksy.
Please remember after selecting the client name, add in the notes that you are requesting a particular tech, if not it will be considered a general appointment.
We do not offer any refunds once serviced is rendered. Please let your technician know after the first finger if you dislike like the color of choice, shape, or length.
A color change charge will be applied if your technician has to change the color after all 10 nails have been applied.
If you are unhappy with your service, let your technician know immediately or notify us within 24 hours via IG DM @flexinailsspa so it can be fixed.